Frequently Asked Questions

How to Request a ride on Eduride?

To request on Eduride follow the next steps:

• Open the app & tap “Current location” to request from your exact location, or tap "Where to?" to choose a different pick up point. After you've set your pick up point and destination;

• choose “Request Eduride”

  If you’re getting message “No cars available”, please wait a couple of minutes and try to request again.

How are the prices calculated?

• Eduride trip fares are calculated using certain fixed values (Rands) multiplied by the estimated duration of a ride.

Can a driver from another Town/ City accept my request?

• Yes, all drivers who are registered on the Eduride platform can accept requests. However, only drivers within 3-5km from you will receive your request. Additionally, the drivers information is always displayed once they have accepted a ride, meaning you as the rider will be able to see the drivers name, photo, phone number & vehicle information.

• Further information may be requested after a ride has been completed - only for emergency situations.

What type of payments does Eduride Accept?

• Eduride accepts Cash and Card payments.

How does Eduride validate their service users?

We are passionate about the safety of our users & we have put some of the following measures in place;

• The user needs to provide their personal details upon registration.

• Passengers provide their phone number, email address & photo.

• Drivers provide personal details such their phone number, email, professional driving permits as well as vehicle details such as vehicle registration, license & operating disks, inspection reports. Moreover, drivers need to undergo a criminal record check and a recruitment interview.

How can I become a driver on Eduride?

• To become a driver-partner, please fill out a form on the website https://Edu-ride.com or download the Eduride app from your mobile app store and sign up.

  Thank you for choosing EDURIDE!

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Feel free to contact us by filling out the form below, should you have more questions or feedback. We are keen on hearing you!